Shipping Policy

At SIWYC, we work to process and ship your order as quickly as possible.

Order processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays begin processing on the next business day.

You’ll receive a confirmation email after placing your order and a shipping confirmation with tracking information once your order has shipped.

Shipping destinations

We currently ship to the United States, Canada and most European countries.

Shipping availability and rates may vary depending on your delivery address and the items in your order.

Shipping rates and delivery times

Available shipping options, costs, and estimated delivery times are shown at checkout before you complete your purchase.

Estimated delivery times are:

• Standard shipping: 3-7 business days
• Expedited shipping: 1-3 business days

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or circumstances outside our control.

Delayed or missing orders

If your order has not arrived within the expected delivery timeframe, please check your tracking information first. If you still need help, contact us at support@siwyc.co with your order number.

We recommend contacting us within 10 days of the expected delivery date so we can investigate the shipment.

Incorrect shipping address

Please make sure your shipping address is correct before submitting your order. If you need to change your address, contact us as soon as possible at support@siwyc.co

We cannot guarantee that address changes can be made after an order has been processed or shipped. Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address.

Damaged packages

If your order arrives damaged, please contact us within 3 of delivery at support@siwyc.co. Include your order number and photos of the packaging and damaged items so we can review the issue.

International orders

International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by their country. These charges are not included in the product or shipping price unless stated otherwise.

Customs delays are outside our control and may affect delivery times.

Contact us

If you have questions about your order or our shipping policy, contact us at:

support@siwyc.co
SIWYC